Last updated: July 29, 2025
1. Information We Collect
We collect information that you provide directly to us, including:
- Account information (email address, name)
- Files you upload for OCR processing
- Usage data and analytics
- Payment information (processed securely by Stripe)
2. File Retention and Automatic Deletion
Automatic File Deletion
All uploaded files and processed results are automatically deleted after processing completion.
The retention period is configurable by users. Available options: 1 hour (default), 6 hours, 24 hours, or 72 hours
Our automatic deletion system ensures your privacy by:
- Scheduling deletion immediately when your job completes
- Removing files from all storage locations (uploads, processing, outputs)
- Providing countdown timers so you know when files will be deleted
- Offering manual deletion options for immediate removal
- Allowing users to configure their preferred retention time
Important: Once files are deleted, they cannot be recovered. Please download your results within your selected retention window.
3. Manual Deletion Options
You can delete your files at any time before the automatic deletion by:
- Using the "Delete Files" button in your dashboard
- Calling our API deletion endpoint
- Requesting deletion through your account settings
Manual deletion is immediate and irreversible. All associated files and processing results will be permanently removed.
4. How We Use Your Information
We use the information we collect to:
- Provide OCR processing services
- Maintain and improve our service
- Process payments and manage subscriptions
- Send important service notifications
- Comply with legal obligations
5. Data Storage and Security
Your data is stored securely using industry-standard practices:
- Encrypted transmission (TLS/SSL)
- Secure cloud storage (Azure Blob Storage)
- Access controls and authentication
- Regular security audits and monitoring
6. Third-Party Services
We use the following third-party services:
- Azure AI Document Intelligence: For OCR processing
- Stripe: For payment processing
- Clerk: For user authentication
- Azure Storage: For temporary file storage
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Export your data
- Restrict processing
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]